OCMBC has transitioned to a new loan servicing system.
Please follow the instructions below to access the correct payment portal based on your loan closing date.
When you call us, if you are placed on hold you can:
PRESS ‘9’ and enter your number, you will be called back without losing your place in line.
or
PRESS ‘#’ to leave a message, and we’ll call you back.
To access and set up your account, use the following information:
To register and set up your account, use the following information:
OCMBC, Inc.
P.O. BOX 103750
Pasadena, CA 91189-3750
JPMorgan Chase
Attn: OCMBC, Inc Payment lockbox & 103750
2710 Media Center Dr. Building #6, Suite #120
Los Angeles, CA 90065
On your Mortgage Loan Statement from OCMBC it is located in the TOP Right Corner and on the payment coupon.
Refer to the image below.
OCMBC, Inc does not have the authority to relieve you of your mortgage payment obligations. OCMBC, Inc will service your mortgage for an interim period only, generally for thirty (30) days, then transfer your loan to a long-term Servicing Investor (i.e.: Wells Fargo, Chase Bank). The Servicing Investor owns the beneficial and long-term servicing rights in your mortgage and has the authority to assist you with any deferred mortgage payment requests. OCMBC, Inc is unable to transfer a borrower with delinquent payments to a Servicing Investor. Not making your mortgage payment will prohibit you from being transferred to a Servicing Investor who may have workout options
While this is not a comprehensive list, it is a great start for referencing the information:
While this is not a comprehensive list, it is a great start for referencing the information:
